Meet Our Staff

Our attentive and highly responsive customer service team are here to help you with all your aviation needs. Take a moment to meet our staff and say hello when you fly in.

Wendy Bechtel

FBO Manager

Wendy Bechtel joined the Luxivair SBD team in November 2015 - bringing with her more than 20 years of industry experience including FBO management, customer service, and marketing.  Ms. Bechtel’s customer-focused mindset combined with her extensive aviation background has proved the perfect fit for the upscale Luxivair SBD, where customers have come to rely on great customer services, and quality services they can trust. Stop by, say hello - she looks forward to welcoming you and your travelers into Southern California.

Monette Mendoza

Assistant FBO Manager

Monette has been with the San Bernardino International Airport Authority for over 15 years, and brings a vast amount of agency knowledge to her role at Luxivair SBD. In addition to supporting the FBO manager with maintaining detailed customer preference information, billing and accounts receivable, she is responsible for coordinating special events at the FBO and the airport. She is passionate about creating an inviting environment at the FBO and events that highlight the uniqueness of Luxivair SBD. In her spare time, Monette enjoys organic gardening.

Nelly Cortez

Customer Service Associate

An aviation enthusiast, Nelly joined the Luxivair SBD team in September 2015 as a Customer Service Associate. She holds a Bachelors degree in Aviation Administration from California State University, Los Angeles, an Associates degree in Commercial flight from Mt. San Antonio College, and currently, holds a private pilot license.   Nelly is also an accomplished musician and has been nominated for a 2012 Latin Grammy with the group Trio Ellas. Ms. Cortez enjoys meeting new people and ensuring our clients have a first-class experience while at the FBO.

Isabel Martinez

Customer Service Associate

With a passion for aviation starting at a young age, Isabel Martinez, knew that she would have a career in this industry. She received her certificate in airline and travel careers at Orange Coast College and began her career at an FBO at SNA, spending three years at Signature Flight Support. Isabel joined the Luxivair SBD team in the fall of 2016 as a customer service representative and is excited to share her passion for aviation with the staff and clientele. With extensive experience in hospitality and customer service, Isabel is at the ready to support all your travel needs.

Tina Nguyen

Customer Service Associate

Tina Nguyen studied Political Science and Administrative Studies at the University of California, Riverside and proceeded to work in the local government, assuring constituents’ needs were met. She’s passionate about helping others, specifically positively influencing individuals’ lives. With encouragement from family and friends, Tina returned to Cal State University of San Bernardino to pursue a higher education to complete her Master’s in Public Administration. In her free time, she loves to spend time with her one-eyed pug, Bob. She is also new in the aviation business, where she learned to enjoy delivering proactive, personalized service experience to public and private aviation clientele. Grateful for an amazing team at Luxivair, Tina makes sure that new customers are welcomed in a way that has become customary at the FBO.

Walter Mitchell

Fueling Agent

Walter Mitchell has been with Luxivair SBD since 2010 and possesses over 14 years of fueling experience. He is currently completing his 4-year degree in airport management and looks forward to furthering his career in aviation. He looks forward to marshaling in your aircraft and ensuring all of your ground support requests are provided with the utmost care.

Lance Theobald

Fueling Agent

Lance Theobald is a fueling agent at Luxivair SBD and bring with him over 20 years of fueling experience. When he’s not at the FBO, he’s exploring the great outdoors on his motorcycle.

Tom Savage

Fueling Agent

Tom Savage is an A&P mechanic with over 10 years of experience in aircraft maintenance and over 15 years of fueling experience. He joined the Luxivair SBD team in 2010 and enjoys the fast paced environment. Tom takes great pride in his work and his goal is to ensure all aircraft landing at Luxivair SBD have the same positive experience each time they are here. When he’s not working at Luxivair SBD, he is busy managing his family’s bakery.